Anwar, Asvika Anis (2023) STRATEGI PENGEMBANGAN MUTU PELAYANAN BERDASARKAN PATIENT EXPERIENCE DENGAN MENGGUNAKAN IMPORTANCE PERFORMANCE ANALYSIS PADA PASIEN RAWAT INAP DI RSUD PROVINSI SULAWESI SELATAN TAHUN 2022 = STRATEGY FOR SERVICE QUALITY IMPROVEMENT BASED ON PATIENT EXPERIENCE USING IMPORTANCE PERFORMANCE ANALYSIS IN INPATIENTS GENERAL HOSPITAL IN SOUTH SULAWESI PROVINCE IN 2022. Thesis thesis, Universitas Hasanuddin.