Arif, Azwar Ramadhan (2023) Manajemen Pengaduan Masyarakat Pada Dinas Komunikasi, Informatika, Statistika, dan Persandian Provinsi Sulawesi Selatan (Studi Kasus Pengaduan Melalui Aplikasi SP4N LAPOR) = Management of Public Complaints at the Office of Communication, Informatics, Statistics, and Encryption of South Sulawesi Province (Case Study of Complaints Through the SP4N LAPOR Application). Skripsi thesis, Universitas Hasanuddin.