Haeruddin, Irmawaty (2023) Analisis Hubungan Kualitas Pelayanan Terhadap Kepuasan Pengguna Layanan di Balai Besar Laboratorium Kesehatan Makassar = Analysis of the Relationship of Service Quality to Service User Satisfaction at the Large Centre of Makassar Health Laboratory. Thesis thesis, Universitas Hasanuddin.