Items where Author is "Pratama, Arie"

Thesis

Pratama, Arie (2024) ANALISIS CITRA PERUSAHAAN DENGAN KUALITAS LAYANAN DAN KEPUASAN PENGGUNA FITUR PENGADUAN PADA APLIKASI NEW PLN MOBILE STUDI KASUS DI PT PLN (PERSERO) UNIT PELAKSANA PELAYANAN PELANGGAN (UP3) MAKASSAR SELATAN = COMPANY IMAGE ANALYSIS WITH SERVICE QUALITY AND USER SATISFACTION WITH THE COMPLAINT FEATURE IN THE NEW PLN MOBILE APPLICATION CASE STUDY AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT (UP3) SOUTH MAKASSAR. Thesis thesis, Universitas Hasanuddin.