Rahmayanti, Waode Maghfira (2021) Pengaruh Profesionalisme Kerja Pegawai Terhadap Kehandalan dalam Kualitas Pelayanan Publik di KPP Pratama Baubau = The Influence of Employee’s Work Professionalism on Reliability in The Quality of Public Service in the Primary Tax Office of Baubau. Skripsi thesis, Universitas Hasanuddin.