Rum, Hafidzh Fachmy (2024) PENGARUH KOMPETENSI, SARANA DAN PRASARANA, PROSES PELAYANAN DAN LINGKUNGAN KERJA TERHADAP KUALITAS PELAYANAN KARYAWAN PT. BOSOWA BETON INDONESIA DI MAKASSAR = INFLUENCE OF COMPETENCIES, FACILITIES AND INFRASTRUCTURE, SERVICE PROCESSES AND WORK ENVIRONMENT ON THE QUALITY OF EMPLOYEE SERVICE PT. BOSOWA BETON INDONESIA IN MAKASSAR. Thesis thesis, Universitas Hasanuddin.
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