Tandiayuk, Josafat Arta Bryan (2023) Analisis Kualitas Layanan E-Wallet Menggunakan Sentiment Analysis dan Topic Modeling Berdasarkan Dimensi E-Servqual (Studi Kasus Pada OVO dan Gopay) = Analysis of E-Wallet Service Quality Using Sentiment Analysis and Topic Modeling Based on E-Servqual Dimensions (Case Study on OVO and Gopay). Skripsi thesis, Universitas Hasanuddin.